Heathcote Recruitment Ltd | Engineering recruitment in the Midlands | Technical recruitment specialist | Engineering recruitment in the UK

Technical Helpdesk Support Engineer (Internal)

Location: Leamington Spa

Permanent position.

Salary: Circa £40,000 + excellent bonus scheme (10% - 15%)
Holiday: 25 days (plus Bank Holidays)
+ life assurance, private healthcare, and other benefits

Can you read an engineering drawing?

Would you be good working as a support engineer helping engineering companies with their queries - giving them brilliant customer support?
This Leamington Spa based engineering company are excellent to work for - and they have a fantastic reputation in the engineering sector supplying the motorsport, aerospace, automotive, oil & gas, power generation and many other precision engineering sectors.

They are now looking for a Technical Helpdesk Support Engineer to give their clients technical help.

This will be providing first line engineering technical support - talking to existing engineering customers giving them telephone and email support to help diagnose problems as well as giving their own engineering service engineers some assistance. (This isn't an IT job - it is giving technical support to engineers)

Ideally you will have had hands on CNC experience - or machine tool experience. An Engineering HNC and/or a Modern Apprenticeship.

Having the ability to read electrical drawings would be a benefit but not essential.

You must be computer literate to do this job - you will be logging all the information gained on to the system.

You need to be able to multitask too - be will be scheduling and coordinating work for yourself and others in the company.

Above all you need have excellent communication skills, be self motivated and care about the outcome of the customers call.
Is this you?

Do you live within an hours drive of Leamington?
Understand basic engineering drawings?

Get in touch today.

This is an excellent opportunity to work for a fantastic company.

Key Words:
• Technical Co-ordinator Engineer
• Support Engineer (Internal)
• Engineering help desk technician
• Customer service support engineer
• Service Desk Technician Engineer

Note: this is not an IT support position - it is an engineering position. Sponsorship is unavailable on this occasion.

If you are interested in the job get in touch today - it is a fantastic company to work for.

If you are currently a machine tool service engineer or fitter and you have had enough of travelling around the country this might be ideal for you.

Apply now and we will get back to you!

Bill Bates
Heathcote Recruitment Limited